Yes. In case of exchange for reasons like color, shape and size, email us at firstname.lastname@example.org within 24 hours of receiving the product. We will try and replace the product with a new one. Since, each and every handcrafted item is unique, sometimes we might not be able to replace the product. In such cases, we shall inform you the same and initiate a refund.
Please send us a clear picture of the defected area of the product within 24 hours of delivery to our email id email@example.com. A pickup would be scheduled once the query is gone through by our quality control team’s scrutiny and found valid. We will try and replace the product with a new one. Since, each and every handcrafted item is unique, sometimes we might not be able to replace the exact product. In such cases, we shall inform you the same and initiate a refund.
Yes. We accept cancellation of orders only in cases where the customer has cancelled the order before the product is shipped or in case of a damaged product. We usually ship within 24hrs once order is placed.
We usually deliver with in 7 working days once the order is placed.
We offer free shipping for orders above Rs.2000. A standard shipping charge of Rs.50 applicable otherwise.
You will get notification once shipment is dispatched which will have tracking url. Alternatively you can also go to MyOrders-> Order History section in your account to find tracking url.
For Bulk orders please reachout to us at firstname.lastname@example.org or call us/whatsapp at +91-799-306-4506
Please write us at email@example.com or call us/whatsapp at +91-799-306-4506
Estimated Delivery : With in 7 working days Standard Shipping Cost : Rs.50 for all orders* *Free Shipping : For all orders above Rs.2000
These natural products are entirely handcrafted by one of our favorite artisan groups in West Bengal. As the long process of crafting this cutlery is done with hand tools and since no machines are used, there may be slight difference in color and shape. Pair them up with our Coconut Shell Bowls to complete the set.
Coconut shell, wood
Wipe with damp cloth and allow the cutlery to completely dry before using them again.